Comments on: Clones Of Bernard Black – Do You Want Fries With That? http://podblack.com/2009/11/clones-of-bernard-black-do-you-want-fries-with-that/ Science, Superstitions and Skeptical Life Sat, 26 Nov 2011 19:18:23 +0000 hourly 1 http://wordpress.org/?v=3.1.4 By: Andrew http://podblack.com/2009/11/clones-of-bernard-black-do-you-want-fries-with-that/comment-page-1/#comment-44940 Andrew Wed, 11 Nov 2009 20:26:20 +0000 http://podblack.com/?p=1680#comment-44940 The customer service angle is very much lacking in my town,often get a small coffee,after ordering a tall(large),you could be waiting to be served at the Cafe area with no one in sight and the staff serving on the other counter will make no attempt to inform you that they wont be long,you look at them and they look the other way,I find it incredible that they hold down these positions which involves customer service and it is the main thing that is lacking,I feel the onus is on the individual to treat a customer(human being)with respect and empathy and the Manager should be held accountable for the conduct of his employees,for no other reason than its the Managers job,its what they are paid to do,and likewise the employees.Bugger! I love the coffee and if I could get the same elsewhere I would go elsewhere,but I continue to put myself through this charade on a daily basis(silly isnt it?) The customer service angle is very much lacking in my town,often get a small coffee,after ordering a tall(large),you could be waiting to be served at the Cafe area with no one in sight and the staff serving on the other counter will make no attempt to inform you that they wont be long,you look at them and they look the other way,I find it incredible that they hold down these positions which involves customer service and it is the main thing that is lacking,I feel the onus is on the individual to treat a customer(human being)with respect and empathy and the Manager should be held accountable for the conduct of his employees,for no other reason than its the Managers job,its what they are paid to do,and likewise the employees.Bugger! I love the coffee and if I could get the same elsewhere I would go elsewhere,but I continue to put myself through this charade on a daily basis(silly isnt it?)

]]> By: shane http://podblack.com/2009/11/clones-of-bernard-black-do-you-want-fries-with-that/comment-page-1/#comment-44807 shane Tue, 10 Nov 2009 05:00:16 +0000 http://podblack.com/?p=1680#comment-44807 Perth fast food sounds like fun. We only have zombies doing the serving over here on the east coast. Actually it is probably why I prefer to avoid the fast food chains or anywhere where the average age of the staff is 16. I remember what I was like at 16. I wouldn't buy food from me. Perth fast food sounds like fun. We only have zombies doing the serving over here on the east coast.

Actually it is probably why I prefer to avoid the fast food chains or anywhere where the average age of the staff is 16. I remember what I was like at 16. I wouldn’t buy food from me.

]]> By: Sean the Blogonaut http://podblack.com/2009/11/clones-of-bernard-black-do-you-want-fries-with-that/comment-page-1/#comment-44802 Sean the Blogonaut Tue, 10 Nov 2009 03:37:16 +0000 http://podblack.com/?p=1680#comment-44802 I am convinced they have infiltrated Telstra complaints division as well. I am convinced they have infiltrated Telstra complaints division as well.

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